Exchanges & Returns
If you wish to process a return or exchange, please follow the link and instructions below:
How to request an exchange or return
- Click the link above and you will be led to our returns page.
- Fill in your Order # and Email Address.
- Follow the instructions and fill in as many details as you can.
- Give us 2-5 days to process your request and get back to you with specific details and instructions.
- Thats it!
As long as you return the goods in the condition we sent them, along with all the tags and packaging, we're good.
If for any reason we find blemishes or flaws, or if they were returned for same reason, we will have to inspect the goods and determine the cause before a refund or exchange can hapen. We know you understand.
If your claim is approved, we will issue you eirher a product replacement, a full refund, or store credit depending on the conditions.
In case of approved returns or exchanges, we will contact you for scheduling of item pickup for returns, and delivery of replacement in case of exchange.
Product replacement or refund will be delivered to you within 5 working days from the time we recieve the item.
The following WILL NOT be accepted:
- Products that show excessive wear, misuse or alteration.
- Products that do not have an accompanying dated sales invoice.
- Samples, or Promotional products.
- Product with the labels removed.